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Packaging & Delivery

FAQ Services

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Find Us

No.3 Gecun Road,Qingxiu Disctric,Nanning,Guangxi,China

Support

Call: +86 182 7575 0015
Email: info@bsocool.com

Working hours

Mon – Fri: 08:30 – 20:00
Sat & Sun: 09:30 – 21:30

Have Any Questions?

Frequently Asked Questions

What products does Bsocool offer?

Bsocool specializes in a wide range of outdoor electric mobility products, including electric bikes, electric tricycles, and related cycling accessories such as helmets and gear. The company focuses on combining outdoor sports with intelligent electric transportation solutions.

What payment methods do you accept?

We accept secure payment methods such as PayPal, credit cards, and installment payments for online orders. For wholesale or customized orders, a deposit is required before production, with the balance paid prior to shipment.

Do you offer OEM or private label services?

Yes, Bsocool provides OEM/ODM services to help customers build their own brands. From product design to final delivery, the team supports clients throughout the entire process with professional guidance and full enthusiasm.

Where are your products shipped from?

Bsocool ships products from multiple overseas warehouses, including the EU, US, UK, and Canada. Orders are typically processed within 24–48 hours, and local warehouse delivery helps reduce shipping time significantly.

Do your electric bikes come with a warranty?

Yes, Bsocool provides a one-year warranty for non-wearable parts. All products undergo strict quality control and have been tested in international markets, ensuring reliable performance and customer satisfaction.

Fast Delivery

5-9 working days

Easy Payment

Assurance payment with Paypal

Track Order

Tracking info availible

Have Questions?

info@bsocool.com